Civility Civility is claiming and caring for one;s identity, and it make a good impression on people. And it's make people feel respected. We do to connect ourselves together a little bit is civility. People say that"Politeness costs nothing and gains everything."' I think it is right. If you show respect, you will easy to earn trust. And people can help you be connected without asking anything in return. People never loses anything by civility. When you enter through the door, and the guy said "After you", or the guy usually says "Please" "Thank you" and "Sorry". You will feel the guy is very friendly and gentle. Just a small act will make a good impression on people. So be polite is always rights.