English Job Conversation. Thanks for your help :) English Job Conversation, between a customer service employee of a transportation company and one client. James: Good Morning, (name of the Jaime’s company), this is James, how can I help you? Sofia: Good Morning, James, this is Sofia from (name of the Sofia’s company). Can I speak with Sebastian? I’m trying to reach him in his mobile but he doesn’t answer it. James: Sofia, please, could you hold a second? I’m going to check where Sebastian is. James: Sofia, I’m James again, sorry but my colleague told me that Sebastian is out of the office at the moment, he is visiting one client. Maybe this is the reason why he is not answering you the mobile phone. Can I help you? Sofia: Do you know if he is going to last much? James: I think so, because he went out 30 minutes ago, I think he won’t can here after lunch. Sofia: Ok, do you know something about our last delivery to Veracruz? James: Yes, I’m the one who organized it. Is there any problem with it? Sofia: No, there isn’t but I would like to know when it is going to arrive to Veracruz Port to inform to my client. James: Ok, let me check it, and I will inform you in one second. Ok, Sofia, the container leave Valencia Port this morning, and the estimated arrival time to Veracruz Port is the 14th of May. Is there anything else you want me to help you? Sofia: No thanks, I only want to know that, James: Ok, perfect, if you would need any additional information let us know, we are here to help you. Sofia: Thanks a lot James, goodbye James: Goodbye Sofia. Thanks in advance for your help, Kind regards.