About my job I've been working for almost 5 years as an operator supporting customers mainly by email, secondly phone, and occasionally messenger like Skype. I work in the 3 kinds of shift, starting morning, afternoon and evening since we support our customers not only from Japan but also all over the world and are supposed to operate for 365days and 24 hours. Originally I hated working in the shift and never thought about I would get a job like this because I like living in a regular time and know it's better for my health. Then, why did I choose my current job? It was because I an use English at work! I thought using English though working could be great help for me to improve all English skills. Before the job, I had hardly had a chance to use English in a daily life and only a few chances when traveling abroad. Now I know my idea was not so bad but also not so perfect. I feel my English writing is getting better but still not better than I expected, and speaking is the same as before. I have more chances to write English than speak in my work. I translate from English into Japanese to escalate inquiries from our foreign customers to our upper division and do the opposite to answer them, but seldom make phone calls or receive calls in English (maybe once or a few times a month). Better than nothing! I won't give up! I realized that work is work but it doesn't mean there's no other way to improve my English. I have only to find a different way. So I started to take online lessons and to write my notebooks in this site. I have a plan to learn Chinese as well and will start adding notebooks here soon, my Chinese is completely introductory though. Thank you for reading.