A letter to a manager (for IELTS ) You have recently visited a tourist attraction and were very pleased by the help given to you by the staff. Write a letter to the staff manager and say - Give details of your visit. - Describe how the staff helped you. - What do you want the manager to do? Dear Sir/Madam, I am writing to express my gratitude to your staff for their immense practical help. Without it, I would have got into trouble. Last Saturday, my family and I paid a visit to the Forbidden City. We entered the place around 9 a.m, and stayed there for about 3 hours. That was my first time to visit this attraction, and it was a really eye opening experience. However, what made me so impressive was the helpful staff. My five-year-old boy suddenly suffered diarrhoea. It was pretty urgent, yet there was a long queue in front of the toilet. A young women, one of your staff, who must have notice our embarrassment, let the little to use the staff toilet. Furthermore, she gave us a few pills. They worked and my boy recovered very soon. The lady was so warm-hearted and compassionate. I would like to suggest taking her good deed into consideration when deciding her next month's bonus.