Letter of Complain Hi guys, I would like to ask you to correct this Letter of Complain. Thanks a lot Dear Sir/Madam I am writing to complain about my poor experience with your dry cleaners in Brno, Husova 22. I would like to offer you an opportunity to resolve this issue. I dropped off my jeans and shirts on 18th September, 2016 and your employee, Paul, promised to have my clothes ready to pick up on 20th September. I was given a receipt which confirmed my pick up date. I have enclosed a copy of my receipt for your reference. When I returned on the 20th September to pick up my clothes, your employee told me that they were not ready and I would have to come back next day. Day after I came back and picked up my clothes. First thing I realized was that shirts were not hanging up on hangers, but they were folded over. As I was in hurry, I did not have time to check them. When I got home I noticed that all shirts had large red stains on them. I have enclosed photos for your references. I have not told about my experience with your dry cleaners to anybody yet. I wanted to give you a chance to correct this issue before I did so. I would like to ask you for a full refund the cost for the dry cleaning and clean my shirts again. I look forward to hearing from you soon. Yours faithfully