please correct me, thanks a lot
Today I traveled to Walton on Thames, after that I took the train back to Clapham Junction at 9pm, then I had to transfer Overground back to Imperial Wharf.
The Overground staffs checked my Oyster card on my way back to Imperial Wharf, and they told me that I have to tap in at the Clapham Junction in order to take the overground. Obviously, I didn’t and I didn’t even realize. I accepted that was my fault, but I have to say it was not 100% my fault. Why don’t the Overground service set a checkpoint like most underground stations do. Or why don’t they just set a big sign which says PLEASE TAP IN HERE! OR 80 POUNDS WILL BE CHARGED!
English is not my first language, it is hard for me to find the small sign. The two staffs didn’t charge me, which I was really appreciated. I explained a lot and finally they trusted me. But it was still made me so embarrassed.
This letter was not about complain, but I would like to warn those people who might meet the same situation. And also, it won’t spent a lot of money for the Overground service to set up a checkpoint at the station, unless you are earning money by this way.
Thanks.
Kind regards
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Corrections · 7
1
please correct me, thanks a lot
Today I traveled to Walton on Thames, after that I took the train back to Clapham Junction at 9pm, then I had to transfer Overground back to Imperial Wharf.The Overground staff checked my Oyster card on my way back to Imperial Wharf, and they told me that I have to tap in at the Clapham Junction in order to take the overground. Obviously, I didn’t and I didn’t even realize. I accepted that was my fault, but I have to say it was not 100% my fault. Why doesn’t the Overground service set up a checkpoint like most underground stations do? Or why don’t they just place a big sign which says, "PLEASE TAP HERE! OR 80 POUNDS WILL BE CHARGED! "
English is not my first language, so it is hard for me to find the small sign. The two staff didn’t charge me, which I really appreciated. I explained my situation and they finally trusted me, but it still made me so embarrassed.
This letter was not written as a complaint, but I would like to warn those people who might meet the same situation. Also, it wouldn't cost a lot of money for the Overground service to set up a checkpoint at the station, unless they are earning too much money this way.
Thanks.
Kind regards
1
please correct me, thanks a lot
Today I traveled to Walton on Thames, after that I took the train back to Clapham Junction at 9pm, then I had to transfer Overground back to Imperial Wharf.The Overground staffs checked my Oyster card on my way back to Imperial Wharf, and they told me that I have to tap in at the Clapham Junction in order to take the overground. Obviously, I didn’t and I didn’t even realize. I accepted that it was my fault, but I have to say it was not 100% my fault. Why don’t the Overground service set a checkpoint like most underground stations do. Or why don’t they just set a big sign which says PLEASE TAP IN HERE OR 80 POUNDS WILL BE CHARGED!
English is not my first language, it is hard for me to see the small sign. The two agencies didn’t charge me, which I (or which i was really appreciative of) really appreciated. I explained the situation and they finally they trusted me. But it still embarrassed me.
This letter was not a complaint, but I would like to warn those people who might encounter the same situation. And also, it wouldn't cost a lot of money for the Overground service to set up checkpoints at the stations, unless this is how you generate revenue (or make money).
Thanks.
Kind regards
------P.S. Normally you would not use Thanks and Kind Regards together. Normally you would use one or the other. Your english is very very good. Keep up the great work.
1
please correct me, thanks a lot
Today I traveled to Walton on Thames, after that I took the train back to Clapham Junction at 9pm, then I had to transfer to overground rail back to Imperial Wharf.The overground rail staff checked my Oyster card on my way back to Imperial Wharf, and they told me that I had to tap in at Clapham Junction in order to take the overground. Obviously, I didn’t as I didn’t even know about it. I accepted that it was (partly) my fault, but I have to say it was not 100% my fault. Why don’t the Overground service set a checkpoint like most underground stations do. Or why don’t they just set up a big sign which says PLEASE TAP IN HERE! OR 80 POUNDS WILL BE CHARGED!
English is not my first language and it is hard for me to find the small sign. The two staff didn’t charge me, which I really appreciated*. I explained in detail and finally they trusted me. But it still made me so embarrassed.
This letter is not a complaint, but I would like to warn those who might meet the same situation. And also, it would not cost much money for the overground service to set up a checkpoint at the station, unless they are earning more money by not doing so.
Thanks.
Kind regards
*or, for which I was really appreciative
Very well written!
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