[IELTS Writing Test Exercise] Complain Letter You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the manager of the restaurant. • introduce yourself and explain why you are writing • explain what was wrong with the food and the service • suggest what he/she should do to ensure that you and your group return to the restaurant Dear Sir Robert, My name is Stella Pranoto. I am writing this letter to address my complaint about last meal I had at The Gnome Restaurant. I regularly have a meeting with my colleagues in your restaurant. I find that The Gnome is a strategic and conducive place for a work meeting. Besides, we like the menu and the price suits us. We didn’t have any problem with your restaurant until last Saturday (22/10/2016), at around 6 p.m., I ordered salad for our meeting. When it came to me, I smelt rotten tomatoes. I asked my colleagues for confirmation and they all said the same. Furthermore, it was not just the tomatoes, but all the vegetables seemed loose and decayed. Therefore, I complained to the waitress there, but disappointingly she couldn’t neither change our food nor refund the money. For the sake of the continuity of The Gnome Restaurant and also the health of costumers, I suggest that you take a great caution in the quality of your raw materials and also the hygiene process at the kitchen. I truly hope that this little accident will not happen again in the future. Thank you for your kind attention. Sincerely, Stella Pranoto