Anyone could help me - Complain
Dear Correios,
I'm writing to complain about the delivery service of object on neighborhood where I live. Zip code: 07XXX-XXX. You just don't send the object to my home and I always have to go to Correios Agency nearer to collect the object after many days late.
This is the third time consecutive that happens it and you gave me three differents explanations for that. First time, the object was with nine days late and the woman of Correios Agency said that the postman had gone try deliver the object twice in my home and hadn't nobody there to receive the object, but always there is someone in my house. The second time, I called to Customer Service to know the reason for delay and the woman said that probably the delivery address had been written wrong, but it wasn't because I had confirmed with salesman. And now I bought an object and delayed 15 days than expected and again I had to go to Correios Agency to collect it, the manager told me that the object hadn't been sent to my home because I live in a dangerous region.
I'm now writing to you to ask for a refund of shipping charges because I didn't receive the objects in my home and at least to know the true reason for you don't deliver objects where I live, just letters.
Faithfully!
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Corrections · 3
1
Anyone could help me - Complain
Dear Correios,I'm writing to complain about your delivery service of my package/ parcel in the neighborhood where I live. Zip code: 07XXX-XXX. You never send my parcels to my home and I always have to go to the nearest Correios Agency to collect my parcel many days later.
This is the third time consecutively this has happened and you gave me three different explanations. The first time, my parcel was nine days late and the woman at Correios Agency said that the postman had gone and tried deliver the parcel twice to my home and nobody was there to receive it, but there is always someone in my house. The second time, I called Customer Service to know the reason why there was a delay and the woman said that probably the delivery address had been written wrong, but it wasn't because I had confirmed with the sender (salesman). And now I bought an item which has been sent and delayed 15 days more than expected and again I had to go to Correios Agency to collect it, the manager told me that my parcel hadn't been sent to my home because I live in a dangerous region.
I'm now writing to you to ask for a refund of shipping charges because I didn't receive my parcels at my home, I just want to know the true reason why you don't deliver parcels to where I live, instead of just letters.
Faithfully!
Comments:
Object = it would be better to use either 'parcel' or 'package'.
I hope this helps. Any questions, feel free to ask :)
0
Good luck with your complaint to your country's postal service. Most employees are underpaid governmental workers, and don't much care for the welfare of the customer or the package [merchandise].
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