Complain about the lost of a luggage Dear Sir: I am writing to complain about the lost of my luggage. On February 17th, I flow in your company in a flight from London to Madrid. I checked my luggage with all my stuffs inside in the airport of departure in London. However, when I arrived to Madrid, I went to pick up my luggage and unfortunately It was not there. My luggage was formed by two suitcases; one of them was red color, oversize and hard material, and the other one was green color, medium size and hard material too. I attach you a copy of the receipt when I checked them in the airport of departure, there you will be able to check the weight of my luggage. It was for me a big inconvenience the lost of my luggage, so I had to buy many clothes to replace them. Due this fact I claim to your company to pay to me for all the clothes I had to buy. I also attach you a copy of the receipts of those shopping. And of course, I claim the value of my two lost suitcases, that both were worth in three hundred Euros. And finally I expect your apologies and the pay of all the money I claim to you, as soon as possible. Yours faithfully