Is there any difference between Asian passengers and Western passengers? Is there any difference between Asian passengers and Western passengers? Compared to Western passengers, Asian passengers are shy to talk about themselves including complaints. When a western passenger thinks that we treat them unfairly or we did not give them enough attention, they talk about their feelings and let their frustration out. But Asian passengers keep everything in and never come back as a traveler again. We have to remind ourselves that quietness does not mean satisfaction. We have to take care of both sides.