My mini presentation 1
Q:WHAT IS IMPORTANT WHEN...?
Dealing with complaints from clients
*Offering an apology
*Suggestion a solution to the problem
*
*
Offering an apology is the most important factor when dealing with complaints from clients. If you make mistakes in terms of products, services, contracts or something else, you would be complained by your clients. In order to maintain the commercial relationship with your clients, you should offer a sincere apology to them at once. In this way, you will make a good impression on clients.
Suggesting a solution to the problem is also important. We can’t just rely on an apology to deal with the complaints thoroughly. You should come up with a helpful solution to the problem, and suggest it to clients.
Attitude is another important factor to consider when dealing with the complaints. No matter how you apologise and what solution you suggest, clients won’t be feeling satisfied without your sincere and positive attitude. As a result, your clients probably will unwilling to cooperate with you in the future.
Hoping you guys can help me with corrections or give me some suggestions!
Thank you!
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Corrections · 8
1
My mini presentation 1
Q:WHAT IS IMPORTANT WHEN...?Dealing with complaints from clients
*Offering an apology
*Suggesting a solution to the problem
*
*
Offering an apology is the most important factor when dealing with complaints from clients. If you make mistakes in terms of products, services, contracts or something else, you would get complaints from your clients. In order to maintain the commercial relationship with your clients, you should offer them a sincere apology at once. That way, you will make a good impression on clients.
Suggesting a solution to the problem is also important. We can’t just rely on an apology to deal with the complaints thoroughly. You should come up with a helpful solution to the problem, and suggest it to clients.
Attitude is another important factor to consider when dealing with complaints. No matter how you apologise and what solution you suggest, clients won’t feel satisfied if you do not have a sincere and positive attitude. As a result, your clients will probably beunwilling to cooperate with you in the future.
Hoping you guys can help me with corrections or give me some suggestions!
Thank you!
0
My mini presentation 1
Q:WHAT IS IMPORTANT WHEN...?Dealing with complaints from clients
*Offering an apology
*Suggestion a solution to the problem
*
*
Offering an apology is the most important factor when dealing with complaints from clients. If you make mistakes in terms of products, services, contracts or something else, you will be complained about by your clients.* In order to maintain a cordial commercial relationship with your clients, you should offer a sincere apology to them at once. In this way, you will make a good impression on clients.
Suggesting a solution to the problem is also important. An apology will not, however, deal thoroughly with the complaints. You should come up with a helpful solution to the problem and suggest it to the clients.
Attitude is another important factor to consider when dealing with complaints. No matter how you apologise and what solution you suggest, clients won’t feel satisfied without your sincere and positive attitude. As a result, your clients will probably be unwilling to cooperate with you in the future.
Hoping you guys can help me with corrections or give me some suggestions!
Thank you!
*You wrote this in the passive which is very awkward. It is better to write it in the active: '....or something else, your clients will complain.'
Very well written!
0
Thanks! :D
0
The last paragraph has two small mistakes
1, "when dealing with *the* complaints"--> I think you don't indicate any specific complaint here--> not need of "the".
2, "your clients probably will *---* unwilling to cooperate"--> You need the verb *Be*
Very good job!
0
I will correct this soon :) it's almost perfect
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