Two-days training about process optimization I spend two days of the last week on training business processes optimisation. The theme of training appeared advantaging for me at first glance so I signed up to it. Besides a subject of process transformations fascinating itself it has particular importance for the company I’ve been working for. As far as where are a lot of methods, instruments and technologies which we were going to learn, we were immersed in studying right from the first minute to the very last one. The training was full of practical tasks so we had an opportunity to try all the main techniques and procedures in deed. At first I thought the practice didn’t live up to my expectations but eventually I’ve changed my opinion and now I could say it was challenging days. I’ve never heard of “Lean” methodology which helps to transform business to more optimal structure and processes to reduce losses and increase value of really significant operations. If becomes for me kind of insight, it made some modification in my style of thinking. You couldn’t even imagine how much per cents of total spendings business can waste on indirect and unnecessary transactions and downtimes or even deadlocks! Up to 90%! But no matter how attractively or critically all that methods could seem for business there is another problem and it’s people. As I saw during the practice part of training - nothing changes inside the game. Involved and engaged ones stay the same while they play roles in role-play game but for those who likes to be at the quiet haven even the game is not an enough motivation.