personal statement PART 3 PART1 https://www.italki.com/notebook/3290726/entry/718033 PART2 https://www.italki.com/entry/718034 During this period, I learned how to manage all the work schedules to sort out the best shuttle schedule and how to work as a translator in intercultural communication between Chinese staff and American manager. Because of this first line job, I got the chance to communicate with the customers, hoping to find out their attitudes toward this supermarket. “I drove down Highway 17 and went through Walmart, Kroger, T-mall to stop in your store. Publix means so much to me, rather than a store”, the sentence of a customer who was from Florida emblazoned in my mind, which illustrates the spectacular balance between create customer delight and capture value from them. After I came back from the US, I realized that compared with the big big world, what I have learned is just a drop in a bucket. I stared to plan my graduate scheme. From then on, I work even harder to achieve higher score to meet the conditions of my aiming college. Looked back these three years college life, I grow up as an individual. I overcame my biggest obstacle, Gloss phobia, fear of public speaking. I practiced days and nights, I even volunteer to do speeches in the class, which I got more chance to practice. It is a real hard time. I can still remember a scene of my first time speech, sweating, trembling and being still of tongue. But I never gave up, I started from little change, reading out loud the speech draft over and over, trying to memorize all the words, using cue card and so on. As time goes by, my unremitting endeavor finally paid off. In the second year, I made a successful speech in press conference as a representative of university student. I am looking forward being a part of a university where I can develop myself both personally and academically. I believe that my potential will be confirmed by a university which supports students fully. THX, for all your suggestion!