Write a letter to the bank to complain about a wrong charge. You have had a bank account for a few years. Recently you received a letter from the bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. You know that this information is incorrect. Write a letter to the bank. Explain what has happened and say what you would like them to do about it. Dear Sir, My name is Silvia Pontes and my account number is 53207-2. I have had this relationship with this bank since 2007, for almost ten years. I usually deal with John, who is my account Manager, and he helps me every time I need. However, most of the time I do the transactions online. I also have some investments with this bank. When it happens to have some extra money in the account, John normally advises me what is the best option at the time. Additionally if there is any overdrawn it is common that money from some of the investments are used to cover it up. I decided to write you this letter and explain all these regarding a letter that I have received from the bank on the last July 2nd. In my opinion it was something new and very strange, because it was different from how the bank used to treat the customers. Finally I would like to ask you to revise this action, considering I have no overdrawn in my account. I felt injured receiving such a letter in my residence. I hope this was all a misunderstanding. Sincerely, Silvia