Please help me to correct the letter
Dear sir or madam
I am a buyer of your products. I bought a set of kitchen ware which contains several dish and spoon from your shop
Last week, the express company had sent those stuff to my new apartment. However, there were half plates was broke, when I opened package with full of my expectation. Afterward, I made a phone call to your shop and the shop clerk always answers ambiguous, which made me confusing while I still could realize your clerk intention who intended to escape your own responsibility. Hence they put all the duty to the express company .one more thing I should mention that as the conduct clause said your shop should take full charge of this accident.
Therefore, I require you shop exchanging the amount of broken dishes to brand new one, and if you can return my money which equals the price of broken dishes, I could accept it.
Faithfully
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Please help me to correct the letter
Dear sir or madamI am one of your customers. I bought a set of kitchen ware which contains several dishes and spoons from your shop.
Last week, the delivery company had sent those items to my new apartment. However, half of the plates were broke when i opened the package. Afterwards, I made a phone call to your shop and the clerk answered vaguely, confusing me, like he was trying to avoid the blame. Hence they put all of the blame on the delivery company .One more thing I should mention that as the conduct clause said your shop should take full responsibility for this accident.
Therefore, I require you to replace all of the broken dishes with new ones, and return my money that I spent on them.
Faithfully
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