Letter of complaint /exercise)

Dear Mr Wilden,
I'm writing about the Fairplay concert last Saturday.

My friend and I attended to the concert but the night was very dissapointing due to a few problems. In this situation I thought the best option was to write to you directly as the organiser.

First of all, at the time we arrived to the Grisham Hall we discovered that the promised 3,000 seats weren't so. In order to Because of that we couldn't sit anywhere and missed great part of the concert. The tickets were expensive enough to make us think we would have at least have seats, especially when it was implied on in your ad. Secondly we had to listen to a support opening act for over more than an hour long -more time than usually expected for such a low level music band. This supporting The opening act played took almost all the time the majority of the concert, and Fairplay, which was announced as the main band, barely had time left to play its songs. I felt like my tickets would were worth a better night. Finally, during the interval intermission there was were no vending vendors to get some buy drinks from so we had to buy them outside. Moreover, it was so such a short break that at by the time we come came back the band was already playing and therefore we left missed some songs.

I honestly feel the advertised concert was quite different of from the real one. I do not expect a total refund of the tickets' price, nevertheless, a parcial refund of the cost is asked to would make a fairer balanceit fair -or at least a voucher to the next concert you promote.

I look forward to hearing from you.