PUBLIC TRANSPORT SYSTEM UNDER SCRUTINITY

Introduction

This report will examine closely the overall quality of the service provided by the public transport system within my area. Few people would dispute the fact that, even though there are some improvements to be made, it has still got many positive aspects.

Positive features

First of all, I am highly satisfied with the Smartphone application that enables me to find out whether the bus is approaching my nearest bus stop or not. In terms of time management, it is very useful being able to know precisely how long it will be before you are able to get on a bus. In addition, bus fares are quite reasonable in the area.

Possible improvements

On the other hand, many people have voiced their criticism regarding the constant delays of our local buses. But I think that this situation could be improved greatly if we changed the payment system. For example, top-up cards instead of paying by cash. Apart from this, I am concerned about the minimal amount of buses going straight to our university in the morning. I find it difficult to take them and, if I do take them, I have difficulty breathing once I'm on board because they are so overcrowded. Therefore, we should try to extend the tram network and use that means of transport to relieve the high demand currently placed upon our bus service.

Reasons for the improvements

To sum up, the reasons why we should carry out the number of improvements stated above are logical and understandable. Firstly, the delays could be shortened by implementing a different payment system. Secondly, regarding the shortage of buses and the existence of the tram, we should either increase the number of buses for university students in the morning, which is currently insufficient, or we could extend the tram network.