Her Working Experence Ann is working from July 1, 2013 in our company and since March 21, 2014 she has been Customer Service Executive as a member of our regular staff in the Customer Service Department. She is responsible for the daily administration of enterprise staff’s health insurance program: to file insurance claims, to be consulted about insurance and to handle difficult cases; to support HR to get through and handle service work; to provide the salesmen with relative service data and recommendation. The staff Ann is not only diligent, modest and hardworking in her position, but also good at summing-up, efficient and has a good degree of implementation. She could complete all her tasks in time and always takes a correct attitude towards work to adjust her approach according to tasks. In the spare time she studies professional knowledge to improve her ability. Meanwhile, she has team work spirit and good communication and coordination skills. During her work in our company, her profession, ability and personal qualities make a positive impression on us.