My first letter of complaint Dear Sir or Madam, I am writting this letter to you to complain about the function of the new burglar alarm. First of all, I have to show my worries about the lack of se

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Dennis

My first letter of complaint Dear Sir or Madam, I am writting this letter to you to complain about the function of the new burglar alarm. First of all, I have to show my worries about the lack of security that our neighbourhood has. In fact, there were three burglaries in our neighbourhood on Sunday. Furthermore, I realized that our new burglar alarm sttoped working very well. In addition to sttoping working, the alarm have severe problems. The alarm was gone off three times yesterday. I have already taken someone on to repair the alarm. On the one hand I'm pleased, but on the other I get upset because when I went to your flat you are not at home, so I have to pay all expenses. In conclusion, I would like to ask you for some kind of refund.I hope your understand me because I spend a lot of money. Please contact me within seven days because I had to travel. You can find me in my flat all the days, and if you want to write me a message, you may reach me at [email protected]. Thank you for your prompt attention to this matter. Yours sincerely, Dennis

Corrections · 2

My first letter of complaint

Dear Sir or Madam,
I am writting this letter to you to complain about the function of the new burglar alarm.
First of all, I have to show my worries (TO EXPRESS MY CONCERN) about the lack of security that our neighbourhood has. In fact, there were three burglaries in our neighbourhood on Sunday. Furthermore, I realized that our new burglar alarm sttoped (STOPPED) working very well (PROPERLY). In addition to sttoping working (DON'T REPEAT IT, SAY "IN ADDITION TO THAT/MOREOVER), the alarm have (HAS) severe problems. The alarm was gone (WENT) off three times yesterday.
I have already taken someone on to repair the alarm. On the one hand I'm pleased, but on the other I get upset because when I went to your flat you are (WERE) not at home, so I have to pay all expenses.
In conclusion, I would like to ask you for some kind of A refund.I hope your understand me because I spend (SPENT, or Present Perfect would be even better) a lot of money.
Please contact me within seven days because I had to travel(I am going to be away for some time in a week OR I will have to travel). You can find me in my flat all the days, and if you want to write me a message, you may reach me at [email protected].

Thank you for your prompt attention to this matter.
Yours sincerely,
Dennis

I don't quite understand. Why did the writer go to the FLAT of the person he's writing to? Didn't he get the alarm from a company or a shop?

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