Could anyone someone review this exercise??? Thank you!!

By Based on the text, I think that the company prefers to have a day in which they to disconnect of the use of email, as and to encourage the personal interactions / relationships . The human resources department thinks that if you have a day without emails, you could utilize and improve the others forms of communication, and get better relations with the clients. Logically, there are some issues questions which need to be communicated via use email, for example, a foreign customer in other time slot (no es claro). Based on my experience, the communication face to face communication or by phone is better than sending emails because, you can better understand better the needs of the client needs.

This note seems a trial to know if the method is good, and if the results are satisfactory, the next year the method will continue to be used all year.