Practice English with your customer

After a session with my teacher, I believe I will make a cellphone call like the following~
if there still are some major mistakes or inappropriate statements, please let me know,or you can correct it for me, it will be highly appreciated!
I'm calling the customer now.....
I: hello~
c:hello
I:This is Hugh speaking from xxx xxx,is that Mr xxx?
c:yes,
I:how are you today?
c:fine. and yourself?
i: I'm fine.the reason for my call  is that we found an issue with your erp system.
c:is there a issue with our system?
I:yes, usually your report is generated automatically,but we didn't detect it this time.
c:how can i fix it?
i:we will use your code to log on your system to fix it.
c:  And what else should I do?
i: You need to open the connection for us and send your code to my email. my email address is xxxxxxxxxxx.
C;ok, I will do it.
I：thank you ,if you have any problems, please feel free to contact itwh me.
c:ok.
I:byebye
c:bye

Avoid internet language (write 'you' instead of 'u')