What I've learned in at my part-time job

I've worked for Starbucks as a part-time worker for two years. There are a lot of things I learned in while working there. Today I will introduce the one of the things I learned.
The company's workers are expected to connect with the customers. It was difficult for me at first, because I am not comfortable speaking with people I just met. However, when I had worked one year after having worked there for a year it occurred to me that it is very important thing to make customers be more feel satisfied with their experience. Any topics are okay to talk about, but good workers assess customers' feelings and choose the best topic for each customers. It means Good employees provide the best customized service to customers and also makes them smile as it is a sign that they are satisfied. After I knew this, I tried talking with customers without fear or hesitation, because it is need I want to make them smile and I want to do so. Then I knew, this idea, I have I have to teach every employee who hasn't gotten the idea  learned how to speak to customers what I have learned through my own personal experiences.   It might be more difficult than connecting with customers, but I'll do my best.

Great job Ryoma!  It sounds like you are well on your way to one day managing your own coffeehouse.  I have worked in the service industry as a manager and it's a tough business but as long as you care about your customers and make connections with your "regulars" (customers you see on a daily basis) and offer a quality product they will keep coming in.  ;)  I really enjoyed reading your post.