Corrections · 2
Letter of complaint
Hi. I wrote a letter of complaint (not official). Can you correct me?
Dear Sir,
I am writing to you to draw your attention to the staff in your shop, ''CONDOR''.
On 25th April I visited your shop because I wanted to buy a pair of shoes and I asked the girl to help me but she said that I can look by myself because she has had a bad day. I understand this but I don't get why when I wanted to ask her the price of an item she was talking on the phone and laughing whilst ignoring me. I think this attitude doesn't match with the ethos of your shop and it doesn't satisfy customers such as myself.
So, I hope you'll do something about this problem and upon my next visit I'll experience better customer service from your staff.
Yours faithfully,
Natalia.
P.S. Thank you!
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