Over again It's too late, but I have not downloaded the software yet. I couldn't open the OUTLOOK when I was going to send Email to customer, I had to spend a whole evening to find it on internet, it seems I can not answer the guests in time once again. My boss asked me 'What does over mean?' this morning, I said that you couldn't meet the requirements of the customers again and again, so this is 'over'. My boss told me why is it so, unfortunately,I am not a buyer, I am only a slave. So no hope for this job or for everything...