How to give advices without hurting people
I've read an article on skills of communication, it said most of time when people complain, they are not really seeking for solutions from others, they actually know well about the problems and they have already gotten a solution in their mind. All they need is someone's active listening, in other words, understanding.
There are five ways of reflective skills, which includes reflection of feelings,meaning,content (paraphrasing in other words), echoing ( emphasize on key point, encourage the speaker to give out more information) and summary.
I think we common people who are not pros in consulting don't have to grasp all these skills, but we should avoid our good intentions to hurt others, I think with compassion and good communication skills, misunderstanding can be greatly reduced, and we can make others' life better.
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Corrections · 5
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It's written perfectly and need not correction. Good job!
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Hai,
"LET ME TRY TEACHING YOU HOW TO SPEAK INSTEAD OF WHAT TO SPEAK".
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How to give advices without hurting people
I've read an article on skills of communication, which said that most of time when people complain, they are not really seeking for solutions from others, they actually know well about the problems and they already have a solution in their mind. All they need is someone's active listening, in other words, understanding.
There are five ways of reflective skills, which includes reflection of feelings, meaning, content (paraphrasing in other words), echoing (emphasizing on key point, encouraging the speaker to give out more information) and summary.
I think that we, common people who are not pros in consulting don't have to grasp all these skills, but we should avoid our good intentions to hurting others, I think with compassion and good communication skills, misunderstanding can be greatly reduced, and we can make others' life better.
I hope that I helped a bit, as an non-native speaker. :) But I'm sure that Beth will do it better. :)
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