a message for an administrator (most serious possible :o )

Dear (name of person or title),     [or simply use "Hello,"]

Excuse me I'm sorry for disturbing you. I tried twice to get a premium account, but every time I had a problem error. I think the first time was due to an error during the loading page. Then, I got this message: xxx

The problem is that, after entering the code that the email gave me the email, it nothing happens.
I contacted paypal service and they told me, today, that the money had been debited yesterday at 01:25, but when I use the code that is given to me. it does absolutely nothing happens.

They told me to see talk directly with the site administrator.
I never had a problem with of this kind of in this site before. I hope you understand that I don't want to pay a third time if nothing works. ..

Do you have a solution?

Thank you very much and have a good day,

(Your name)

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I hope it was helpful! ^^

- Keyla C

incorrect

correction

(suggestion and/or comment)