Everybody knows this feeling, when even a stranger can be more helpful, than a person who should be first when you want to talk or you have a problem. 

Well you can look at it like that, or you can look at it like, "I am so valuable and loved, that people who don't owe me anything, are willing to give me their love and their time, isn't the world a nice place sometimes?? 

People say, "Friends are the family that you chose for yourself".

XX

Everybody knows this feeling, when even a stranger can be more helpful than a person who should be first you know well when you want to talk or you have a problem. I don't know why it's happening, but it's so hurtful sometimes. Because of that, even a good day can become terrible...

I think that there is too much pessimism, so I'll end this note with this sentence: Beyond clouds, even these this dark and heavy, is the blue sky and sunshine...

Your last sentence is poetically beautiful and shows some hopefulness peeking through.