Printer Problem

Please correct my writing

I was called by my client to solve fix a problem on her computer last Sunday.

Last Sunday, a client called me asking me to help fix a problem she was having with her computer.

She wanted to print out New Year's cards for her friends, but she was not able to do it herself unable to do so because of her a problem with her printer / her printer was not working correctly.

The printer did not to take in accept the first card.

I could not insert the first card into the printer.

I opened its [the] tray to see the card as well as something matter if something was the matter.

"something the matter" means that there is something to be concerned about.

Mother: Is something the matter?  You look like you are in pain.

Boy: I just got stung by a bee.

I noticed that the card shaped roll card was rolled up instead of being flat.

意味が分かりませんでしたが、推測をしました。

I was sure that that is was why there was a problem.

I picked it up, set the tray into the printer and then I pushed the start button.

It The printer turned good on, and then we were [both] happy.

Thank you for reading.

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