HOW TO SHARPEN YOUR COMMUNICATION SKILLS.
After reading some of the books, I found three steps everyone should used to communicate with others. First according to one of a wonderful hadith (word used in the Qur'an), repeating what we say three times so that we may be understood better is a really an efficient communication technique. Three times would be sufficient to deliver the message. I love that. It`s so simple. Second, you should speak with clarity, word by word. It is important to let the one talking to you to easily understand what you want to tell. This means that we should used clear words that could be understood by others. So, if we are talking to students, we must use a different language compared to the language we use when speaking with professors. Children need simpler language, too, as compared to teenagers. That is the third one. Use words that are understood by audience. Let me share a story that I read about what would happen if and when we failed to exercise the three steps to communicate.
CALLER: Hello, can I speak to Annie Wan?
OPERATOR: Yes, you can speak to me.
CALLER: No, I want to speak to Annie Wan.
OPERATOR: Yes, I understood you want to speak to anyone. You can speak to me. Who is this?
CALLER: I`m Sam Wan. And I need to talk to Annie Wan! It`s urgent.
OPERATOR: I know you are someone, and you want to talk to anyone! But what`s this urgent matter about?
CALLER: Well.. just tell my sister Annie Wan that our brother Noe Wan was involved in an accident. Noe Wan was involved in an accident. Noe Wan got injured, and now No One is being sent to the hospital. Right now, Avery Wan is on his way to the hospital.
OPERATOR: Look, if no one was injured and no one was sent to the hospital. Then the accident isn`t an urgent matter! You may find this funny, but I don`t have time for this!
CALLER: You are so rude! Who are you?
OPERATOR: I`s Saw Ree.
CALLER: Yes! You should be sorry. Now give me your name!!
OPERATOR: That`s what I said. I`m Saw Ree…
CALLER: Oh, God!!
Pretty hilarious, don`t you think? This could happen to me and you. So let`s strive for clarity in communication.
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Thanks for sharing Shu. It's quite funny.
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