2 English. Client request
Last week the client 1 called requesting a proposal for a new project.
I thought it was only an estimate, but I called back for more information, the buyer told me they actually need was a quote, because the project is going on.
I enquired their expectations in terms of time, quality workforce, quality materials and specific conditions.
Regardless the initial client request, I believe that is important to go beyond, ask always details over the project, timeline, etc, even communicating with people in the work field, because this generates added value and mutual benefits. In any case I encourage you to explore and hear the customer, this is an invaluable support for them.
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1
2 English. Client request
Last week a client called requesting a proposal for a new project.
I thought it was only an estimate, but I called back for more information, the buyer told me that what they actually needed was a quote, because the project is going on.
I inquired about their expectations in terms of time, quality of workforce, materials and specific conditions.
Regardless of the initial client request, I believe that it is important to go beyond, ask always details over the project, timeline, etc, even communicating with people in the work field, because this generates added value and mutual benefits. In any case I encourage you to explore and hear the customer. This can be an invaluable service for them.
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