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Italy flagElena
Message to a software company about my account hacked Today I entered in a game on my PC and I've noticed that my username has been changed from "abc" to "def". In the meantime I've received at my email address an email that informed me about a password change. I didn't request neither the change of my username and of the password, therefore I clicked on the link in the mail to request a password change and it worked perfectly. Moreover I have received another mail regarding the change of personal questions and I changed them. I'm sure that my account has been hacked by someone I don't know. Since the username has been changed, I have lost all my progress on the game servers. I would ask you to restore my previous username as soon as possible. Best regards

Corrections · 3

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Message to a software company about my account being hacked

Today I entered in a game on my PC and I've noticed that my username has been was changed from "abc" to "def". In the meantime I've I also received at my email address an email that informed me about of a password change. I didn't request neither the change of my username and nor that of the password., t Thuserefore I clicked on the link in the email to request a password change and it worked perfectly. Moreover I have also received another email requesting I regarding the change of my security personal questions and so I changed them. I'm sure that my account has been was hacked by someone I don't know.
Since the username has been was changed, I have lost all my progress on the game servers.
I would like to ask you to restore my previous username as soon as possible.
Best regards,
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Simple past is almost always better in this kind of text.

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