Web-of-Science Support Letter Dear U.., If the decision to drop the journal was made in Q3 of 2019, why was the editor informed of your decision only on January 17, 2020? By informing the editor a few months after the decision was made, you misled him. The editor of the journal and the authors were confident that the journal continued to be indexed in the WoS database. Moreover, even for several days after receiving a letter from WoS about the exclusion of the journal, it still continued to be in the databases. I personally saw the journal in the WoS database on January 20, 2020. It means, that the authors of the journal and the editor have been receiving from WoS the false information for several months that the journal continues to be indexed, although the decision to drop the journal has been made long time ago. You have failed many authors who spent a lot of time and money to write and then publish their articles in a journal that is indexed in BOC databases. And they were sure that all is OK checking the indexing of the journal in WoS’s databases. It seems to me that it would be correct on your part to improve this situation by indexing articles published in the journal in November and December 2019. And in the future, the editor should be informed in time about the exclusion of the journal from the databases so that he can warn the authors about this. I promise to share your response to my letter among the authors of the journal who have suffered from such an unfair decision, and on social networks as well. Sincerely, Liudmyla Harmash