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Letter for a complaint Dear Ms Johnson, I am writing regarding my language stay in England which I have booked over your company. First of all, I would like to thank you for your excellent advice. Manchester was really a good place to stay and the language school was very professional. But, I also have a complaint. I booked a hostfamily with a privat bathroom for the student and payed extra for this comfort. Unfortunately, it was not how promised and I had to share my bathroom with the children of the family. I mean, it was not so bad and I could accept it. But finally, I would be greatful if you could repay the extra fee I paid for the own bathroom. I am looking forward to hearing from you soon. Sincerely, Susan Beck

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Letter for a of complaint

Dear Ms Johnson,

I am writing regarding my language stay in England which I have booked over through your company.

First of all, I would like to thank you for your excellent advice. Manchester was really a good place to stay and the language school was very professional. But, I also have a complaint. I booked a host family with a private bathroom for the student and payed extra for this comfort ("amenity" would be very fitting). Unfortunately, it was not how as promised and I had to share my bathroom with the children of the family.

I mean, it was not so bad and I could accept it. But finally, I would be greatful grateful (American spelling) if you could repay the extra fee I paid for the own private bathroom.

I am looking forward to hearing from you soon.

Sincerely,
Susan Beck

Great job!! :)

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