A voluntary work A few months ago, I took part in an interesting voluntary service which was organized by the local community. This charity project was called Get Working project. It was aimed at helping the unemployed people in the area get back to work. As volunteers, our job was to help them improve telephone skills, such as writing down messages and speak with confidence to potential customers, which they had found really difficult. But it is something that most employers look for in job applicants. This project has been carrying out for the past five years. Feedback from participants has been overwhelmingly positive, because they felt that they were doing something really useful. Nearly everyone agreed that taking part in this event made them feel more motivated at their own work and was valued by them. Some also said that it was a good thing to have on their CVs.   People who received the training felt more confident in communication afterwards. Some of them find a job quickly after attending the courses. I hope more volunteers will join this project to benefit more people in need.