Tips of deal with customer complaint I am a customer service executive. My superior have three unique skills to deal with customer complaint. "Come with me, Dennis."he said, "We need to attend an inspection with client. " "No, you go alone, not me."I would like to say, however, I said yes. I don't like to meet our client very much. First of all, I am hunting a new job and then avoid taking on new tasks. Secondly, I am useless there. But my last predecessor has gone. Therefore, I need to take on his duties. It is raining and our client told us there are some problems. "No, it is not ours. That is other one's duty. "my superior said. "No,it is not ours. That is the designer’s. "Yes, there is a problem but we have discussed it. " End up the clients are convinced. Our colleagues dislike him but he is efficient, especially for customer complaint. He always convince our clients, although his word often be nonsense. How inferior it is. Anyway, it works. The above are the unique skills of my superior. what would he do when all don't work? Attention~he have the fourth skill. "Dennis, You go. "he said, he would find someone for the duty, passing someone. In short, we called him" Brazilian legend Pele". ---------------------------This story is pure fiction, if anything is similar, it is not a coincidence------------------------------