A SAD DAY This day is not lucky for me, I started early to go to workplace in this morning but I face to a huge traffic jam, so what's happen, as you can guess I came to my company nearly two hours late. Next thing, I had a trouble in my job that my customer reaction negatively about tooking them a long waiting time in applying for a X certificate but it is not my fault. I tried harly to push quickly this issue, as you know, they could not understand about this. Although I explained to them but they still raised difficulty to me. That makes me feel uncomfortable and stressful. That feeling last untill this moment. This is not a normal day, this is a crazy day!!! Please give me some advices. Thanks a lot!