Conversation in a hotel. Hello, I would like to check in. Hello. what is your reservation number? Sixty five eighty two. Wait a minute please. Sorry, but we don't have this booking number in our system. Really? I have booked a room in your hotel last week. Could you check again? Ok, I will try. What is your name? My name is A... V... Yes, we have a reservation for this name. You have booked a double room in the second building, right? Yes, I have. But the number of the reservation is sixty five ninty two. Oh, I probably made a mistake. That's all right! This is your room key. Do you mind waiting for a transfer to the second building for about ten minutes? Ok, nice! I will wait on the sofa in the lobby. Thank you! Have a nice day! Goodbye. Bye.