Part of a cover letter You will see after reviewing the enclosed CV that I have experience in a variety of employments, particularly in Customer Service and Education. In my last position I worked for the Samsung account, I took care of customers via phone, email and chat, in Spanish and English, liaising with tech specialists, local repair centers, customers, management, e-shop team and colleagues all the time. It was a position quite technical and a big chunk of my time was spent troubleshooting. All the positions I have held in the past relied considerably on the ability of managing information and communicating it with clarity. Most of these also involved team-work in some way or another. Throughout my work history I have continuously learned and have gained great adaptability skills. I enjoy being of help to others around me, being proactive and contributing to a nice environment. Be it with customers or when making connections, I have a friendly and confident approach.