Some lines Today a client asked me a check state. I said to him, with pleasure Mr. He read his count and he began to frown. Later him said: I made a capital payment, Why it don't be reflected? I said: excuse me Sir, do you have a voucher? He said, of course, i have it. And then he took out his cellphone and entered to bank's app and he showed to me the movement. I said: Sir please send me this voucher and I'm going to créate a ticket for that your case will been evaluated, and Excuse us for the lately. These aplications will be reflected five days later.