Corrections · 2
It is undoubted that the internet has reached a high level of importance for us. The invention of the internet and the general development of logistics and communication have redefined parts of our quotidian existence like shopping. Could this mean the end of traditional retail?
Online purchasing has been embraced by consumers as very convenient way to shop. Not only does it help you to save time, but also it is a great way to find the best bargains. Through the internet we can easily compare a wide range of prices for the same article and find the most interesting option. Nevertheless, the customer experience is more impersonal. The experience of purchasing is reduced to filling out a form in a virtual transaction and a few emails from the after-sales service.
It should be considered how shopping in high streets and shopping centers has become a leisure activity. The meaning of shopping in malls has evolved these last decades. Shoppers feel relaxed with a full shopping experience that may include eating out or watching a movie after trying on new clothes. Even if we don’t buy anything, we would have a great time leisurely window-shopping.
All things considered, we can ensure that e-commerce will not replace traditional retail since e-commerce cannot substitute the amusement and the variety of activities that traditional shopping offers to shoppers.
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