A satisfaction survey on private hospital. Good morning sir, My name is Ivan and I'm calling you from (Company Name) to obtain feedback from our patients. I'd love to know your point of view on our hospital. Would you like to participate in this study?Results of the study will be analysed in anonymous form according to the Protection of Personal Data Act. - Thank you very much in advance. - How many times have you come to (Hospital Name) since last year? - Have you come here being referred by a doctor or by yourself? - How long did you waited before you were treated by a doctor? - How long did your whole time in the hospital last? - Rate next different elements on a scale of 1 to 10, where 1 indicates the lowest score level and 10 the highest, based on your last visit. - The admission staff in terms of their kindness. - As for the waiting room? - What do you think about the doctor's room? - How about the doctor? - And as for the nurses? Now, I would like to ask you a few question. - Was another consultation for a forthcoming review provided by the doctor? - Finally, would you recommend to your parents and friends this hospital? - And the last question, may I know what you would improve about our services? Well, we have reach the final of this study. It has been a pleasure for me to talk with you. I am very grateful for your collaboration to improve the quality from our services. Have a nice day, sir. Goodbye.