Formal letter
Dear Sir/madam
On 18/01/2016 we placed order 120000 on your website, on behalf of Juan Galeano Almodovar, customer number 470000. Unfortunately we could not receive the shipment, It seems there was a mistake on the company name and since our office in Xirivella is in an industrial area the postman was unable to find the place.
We have corrected already our shipping address so now we would like to know the procedure for you to send the package back.
Thank you in advance, I look forward for your response.
Alexandra Mendez
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Corrections · 2
1
Formal letter
Dear Sir/madamOn 18/01/2016 we placed an order 120000 on your website, on behalf of Juan Galeano Almodovar, customer number 470000.
Unfortunately we did not receive the shipment. It seems there was a mistake in the company name and since our office in Xirivella is in an industrial area the postman was unable to find us.
We have corrected already our shipping address so now we would like to know the procedure for you to send the package back.
Thank you in advance, I look forward for your response.
Alexandra Mendez
1
Formal letter
Dear Sir/madamOn 18/01/2016 we placed an order and the order number is 120000 on your website, on behalf of Juan Galeano Almodovar, customer number 470000. Unfortunately we could did not receive the shipment. It seems there was a mistake on the company name and since our office in Xirivella is in an industrial area, the postman was unable to find the place.
We have already corrected (it sounds better this way)already our shipping address, so now we would like to know the procedure for you to send the package back.
Thank you in advance, I look forward for your response.
Alexandra Mendez
Good work. Just watch out for the punctuation. Otherwise you have a good command of English
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