Writing a formal letter Customer Department Services Santa María 9 Cádiz, Zara Home 16 th November 2015 Madrid 27.010 Dear Sir: I´m writing to report a fault about an article written last Monday in your magazine. In that article, you said that some furnitures came from Africa with the aim of help to the chidren and I think it is not a good idea because that it could be a false information, instead you had been there, and I think is not the case. But, anyway, it´s a bad option because normally big groups of clothing like hiself explotes to the children and animals. For that reason, I have considered very necesary you retire your article on your own as soon as posible, mainly because you must keep in mind it´s a complicate topic and it could be painful for a lot of people for many reasons. Firstly, because people usually are very sensible about this topic and secondly because in spite of to be a good material, if people would realize about the origin of the wooden, people would not buy that type of furniture. I am completly sure of that. Thanks for your time and consideration. Yours faithfully. José Antonio