Outstanding amount? I just returned to Sydney nine days ago from Northern Territory. I had an unforgetable experience during the 5-day trip even it was freezing in the morning and extreamly hot in the afternoon. I have to say, the environment of Northern Territory is very unique. The red dirt, bushes, aboriginal people, unsealed road, shortage of water, kangaroo meat(this is not unique though) , all these things are super intersting to me. The views of Central Australia are stunning. I took 100 photos per day, and drived 1000 km in total. The last two days of the trip was quite comfortable because we stayed at Sails in the Desert hotel at Ayers Rock Resort which is a 5-star hotel. You have to say that the hotel is a real 5-star hotel with good service, good facilities, good place, all of it is good enough, BUT I was not satisfied with two things. Let me introduce the background to you. We stayed two night in the hotel, and the total charge was $1,004 AUD and my friend prepaid it for me. The first thing is, when I checked out, I was told that I have a unpaid bill of $25 AUD. But the fact is that we had a dinner in the restaurant and we paid it in cash, none of us bought anything or consumed anything during our stay. So the staff told me that they would confirm it and if we did consume something, they would charge it. That sounds fair because I'm sure that the bill has no busness with us. But serveral days later, I received a message from the bank that says the hotel charged $25 AUD and returned $25 AUD after. It is weird that they suppose you did consume something before confirmation and lalter found that they made a mistake so they returned the money back. But my creadit card is a RMB-USD credit card and everything I use it to buy something in a currency except RMB, it will automatically recalculate the amount into USD. There is a difference between buy rate and sell rate so even the hotel returned the same amount as they charged in AUD, I still lost $1 USD during the process. $1 USD is not a big deal and I didn't want to spend any time to contact the hotel. But this morning, I received a mail that says there was an outstanding amount of $1,004 for the acommodations. My first reaction was What!? So I reply to the Frong Office Manager and explained to her. My friend is travelling in Japan right now, I can't show the evidence of prepayment to the hotel, but my concern is, if we did prepaid it successfully( It's still possible that my friend failed to prepay it) ...too long