My PC Information Tool Why Would I need such a tool as an IT support analyst? There are many reasons that make you need to use such a tool and of course it also depends on your work needs. Anyway, you could use it to get all the information of the affected machines(Software and Hardware) in one place instead of trying to get it one by one (Yah, as IT Support seems easy to get the information but in case you have a lot of PCs – Here the tool comes into picture) . Also one of the benefits you would get from this tool is when you are trying to get some information about the affected machine remotely or you are on the phone with the affected user and in both cases most of users has no ability to get the information you are asking – Again here the tool comes into picture. I don’t want to talk too much but you have to give yourself a shot and try it. Regards Wesam k. Shamsan