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Office automation is a topic that has received much attention in the area of information technology. In recent years, office automation systems have been widely used throughout our country and many organizations prefer to use and take advantage of these systems. They are ready to spend large sums of money on establishing and employing these systems. Today, administrative communications and correspondence in organizations and economic institutions have adapted quickly to significant developments such as growing technological breakthroughs and rapid environmental changes. The current study examines the effects of office automation systems on human resource productivity of government employees. To achieve the purpose of the study, Three hypotheses and questions were generated with aim of establishing an appropriate automation system and questionnaires were given to the sample (experts and employees in the supervision area of customs in East Azerbaijan Province) and then their ideas and answers were analyzed. To conduct this research project, the descriptive method was employed, and 305 subjects were selected by a simple sampling method. The sample size was 124. To collect data, library studies, questionnaires and interviews were used. The tools used in the study were questionnaires which were designed based on the research model. To determine the validity of the tools and reliability of our testing instruments, we used the corrective feedback of my supervisor and Cronbach’s alpha, and to accept or reject the hypotheses, the t test was used.
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