What a Community Manager does During high school and middle school, known in Mexico as Secundaria and Preparatoria, I decided that I want to be a profesional in the communication media, specially at the advertising field. That's when I decided went to college at the UNAM and took a degree in Communication Sciences. At the end of the career, it was not easy to get into professional world and neither get a job. My first paided job was like community manager, by that time, my tastks were managed social media networks for an importan airline in Mexico. There was a lot of customer service, I was helping people with their doubts and trouble like lost luggage, flights delay. Since then I have been working on that field but with another product marks for candies, coffee machines, beverages, even condoms. I social media it is importante take care of the audiencie, I meant the users than like, comment and share your content, specially at Facebook, because in other social media networks there is another slang like: retuit, reply, pin, revine, etc. The companies pay a good money to the agencies for do this job, although some people don't think this important. I think their point of view matters too.