complaint Hello, lady. I´m writting this letter for complaint about some issues which I had lived in your cottage. I searched in internet the best Hotel for going in my holidays with my family. I contacted with you and explained me all information about your cottage. When I hung up the phone, I thought that it was the best, so I boocked quickly. Up there, all it was perfect. When We arrived at the hotel, We can check that all was different. Most complaints are the following: - Bedroom, are so small,that we couldn´t have our baggage there ! The bed is too old, therefore is impossible that I and my wife could sleep. The altar cloth were dirty, It´s seems that you have never cleaned it. - Bathroom hadn´t soap, and the water wasn´t drinking. - The beach was far, We could go walking, and there were little public transports. If we could go to the beach, I would leave hotel 25 min ago. - Clerks were very impolite, they didn´t know languages,and didn´t help us with our problems. - You promise me that there was Wifi, but it wasn´t true. - We paid the breakfast, it was a buffet. The first day when We went to see it, there were only bread, butter, milk, and coffe. I want you don´t laugh me, and you fulfill what you promise. I hoppe, this trouble don´t repeat more.