How to deal with strangers' anger?
I work in a website, so I face about millions users per day. Sometimes I have to delete some deregulation words they put on the net. Then some users will ask me about why I did that, some of them just ask no reason and say some unpleasant words toward me. I try to understand them or just let them go, but it still affect me. I feel angry or upset. How should I deal with it?
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How to deal with strangers' anger?
I work on a website, so I face about a millions users per day. Sometimes I have to delete some deregulation words they the users put on the net. Then Some users will ask me about why I did that, and some of them just ask no reason and say some unpleasant words toward things to me. I try to understand them why they behave this way or just let them go ignore them, but it still affects me. I feel angry or and upset. How should I deal with it?
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How Can I Handle the Anger of Strangers?
I work for a website, so I face many users each day. Sometimes I have to delete some inappropriate words they write on the website. Then Some users will ask me about why I did that, some of them just ask no reason and don't even ask, they just say write some to me using unpleasant words toward me. I try to understand them or just let them it go, but it still affects me. I feel angry or upset. How should I deal with it?
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If at all possible, you might want to quit this job and go find one that makes you feel good about yourself. In the meantime, I would recommend following Mitch's advice.
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That would be stressful!
1) Get a stress ball and squeeze it to release tension.
2) Take deep breathes. Think happy thoughts :)
3) Do not take it personal. They are not angry AT YOU, they are angry that their words were taken down. You can't choose how people will act, but you can choose how you react to their actions. Choose to react positively! Maybe they will see your positivity and learn from you.
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How to deal with strangers' anger?
I work in a website, so I face about millions users per day. Sometimes I have to delete some deregulation words they put on the net. Then some users will ask me about why I did that, some of them just ask no reason and say some unpleasant words toward me. I try to understand them or just let them go, but it still affect me. I feel angry or upset. How should I deal with it?
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