I'm lost ... I lost my package
Hello, I was wondering if you could help me solve an issue regarding internacional orders. I ordered a package a month ago that hasn't arrived yet. The store said I should have received it by then. What makes me think that this package must be in the post office somewhere, right? The problem is that I don't know how to ask them for the package tracking number. Can I say for example: How do I track my package in the post office? What service did you use?
Guys, please help me. I really don't know the common expressions used in a situation like this.
Thanks
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Corrections · 4
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Well, Eren, I thought so too. I mean, international packages usually take more then a month to arrive, but the customer service says I should have already received it. So, I'm going to try to track the order, before asking for a replacement. It's a good idea to check out the customs laws. Thanks :)
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yes you can ask for the tracking number. Also where do you live and where did you order the item from? Sometimes it can take more than a month. I remember a package I had ordered had came 41 days later. Also you might want to check out your customs laws.
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Thanks Kelly!
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Hi,
You should contact the sender (store that sent the package) and ask them what method they used to ship the package and also ask for the tracking number.
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